FAQs

How long does delivery take?

Orders are typically delivered within 7–15 business days across South Africa. Once your order has been dispatched, you'll receive a tracking number via email.

Are your beauty products safe to use?

Yes. We carefully select high-quality beauty products designed for safe and effective everyday use. Please follow the instructions included with each product.

How do I know which product is right for me?

Each product page includes detailed descriptions, features, and specifications to help you choose the best option for your beauty routine.

Do your products come with instructions?

Yes. Products include easy-to-follow instructions where applicable, ensuring you get the best results from your purchase.

What payment methods do you accept?

We accept secure online payments through our trusted payment providers. Your payment information is always encrypted and protected.

How can I contact Kynova?

You can reach our support team anytime at:

support@kynova.co.za

We aim to respond to all enquiries within 24 hours.